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Reflecting on a Remarkable Year: 2023

As the year draws to a close, we're taking a moment to reflect on the incredible journey that defined Omnichannel Insights 360 in 2023.


From major industry events to groundbreaking product features, it's been a year of growth, innovation, and unwavering commitment to our mission. Join us in revisiting some of the highlights that made 2023 truly unforgettable:


🎫 Presence at Key Industry Events: Our commitment to fostering knowledge exchange and innovation took us to some of the most influential industry gatherings in Portugal. From the bustling floors of the E-Commerce Connect to the insightful discussions at InRetail Congress, Omnichannel Insights 360 was a prominent presence, engaging with thought leaders, industry experts, and passionate professionals.


🤝 Championing Progress through Strategic Sponsorship: We're committed to enhancing the way businesses connect with their customers. In 2023, Omnichannel Insights 360 proudly sponsored Global Customer Experience, a gathering focused on fostering innovation, technology, data security, people management and customer journey.


🚀 Unveiling New Features: In our relentless pursuit of excellence, Omnichannel Insights 360 introduced a slew of groundbreaking features that elevate the standard of omnichannel analytics. The integration of Segments revolutionizes the way you target your audience on campaigns providing unparalleled insights into user behaviour. Segments allows to identify which are your Top Customers “Champions”, act on a “Promising” Customer and/or a customer that might be “At risk” of leaving.


On behalf of the whole Omnichannel Insights 360 team, we wish you the best and most successful 2024!🥂